Hertz's daily one-way intercity rate is $75 This applies to all one way rentals. You can avoid this fee by being more flexible in choosing where and when you rent your car. Hertz will automatically calculate your daily rate if you return the vehicle late. Even if the vehicle is returned a day before, it is a good idea to check with the rental agency first so that they can ensure the car meets the daily rate.
Locations
Hertz doesn't charge a drop-off fee but charges for mileage. This will be displayed on your online booking. Thrifty also has a drop fee. You will be responsible for paying it if you return the rental car at a new location. Hertz offers attractive rates for its rental cars. Most locations are near the airport or nearby. You can also find thousands of locations around the country through Hertz.
Time of the year
Hertz, a large car rental company, doesn't charge a drop off fee but does charge a mileage charge for one-way rentals. These fees are displayed as inter-city charges when you book online. Thrifty does, however, charge a drop off fee for all one way rentals. Depending on where you rent a car, different rental companies charge different rates for drop-off and pickup services.
Stanley's claim against Hertz
Mark Stanley, an entrepreneur, is a consultant for corporations regarding customer service. Hertz's case against Stanley is an example of bad customer service. Stanley had rented a car from Hertz through Delta Air Lines for an upcoming trip to Hawaii. He had requested that the car be returned by 8 p.m. on the 13th of July, but did no receive confirmation e mail before leaving. His email was not answered. Hertz did not reply to Stanley's e-mail requesting a response.
Hertz offers comprehensive insurance protection that includes Personal Accident Insurance as well as Personal Effects Insurance. These insurance packages are not separate and do not cover the rental car drop-off fee. Both policies cover accidental death and medical expense coverage, which can be a real problem when you rent a car. Personal Accident Insurance also covers passengers in the car, which is an added benefit for customers who want extra protection. David Lazarus, Los Angeles Times journalist, reported on an Hertz car-rental disaster in Hawaii.