Hertz's one-way inter-city daily rate is $75. This fee is applicable to all one-way rentals. You can save this fee by being flexible about the places and times of the year that you rent a vehicle. Hertz will automatically increase your daily rate if the vehicle is returned late. Even if you rent a vehicle the day before, make sure to check with Hertz first to ensure that the daily rate is met.
Locations
Hertz charges no drop off fees, but will charge you for mileage. The cost of your online booking will show the exact amount. Thrifty charges a drop-off fee. However, you will need to pay this when returning your car at a different location. Hertz offers affordable rates on their rental cars. Many locations are located near the airport or in close proximity to it. You can also find thousands of locations around the country through Hertz.
Time of the year
Hertz is a popular car rental company. It does not charge a dropoff fee. However, Hertz does charge a mileage fees for all one-way rentals. These are also displayed in the booking process as intercity fees. Thrifty does, however, charge a drop off fee for all one way rentals. Depending on where you rent a car, different rental companies charge different rates for drop-off and pickup services.
Stanley's claim against Hertz
Mark Stanley, an entrepreneur, is a consultant for corporations regarding customer service. Hertz's case is a classic example of poor customer service. Stanley had rented the car from Hertz through Delta Air Lines to go to Hawaii. Stanley scheduled the car return for July 13, at 8 pm. However, he didn't receive confirmation by email before he left. He also did not receive a response to his email, even after asking. Stanley sent an e-mail to Hertz requesting a reply. Hertz didn't respond.
Hertz offers comprehensive insurance protection that includes Personal Accident Insurance as well as Personal Effects Insurance. These insurance packages are not separate and do not cover the rental car drop-off fee. Both policies include coverage for accidental death as well as medical expense coverage. This can be an issue when renting a vehicle. Additional protection is available for customers who purchase Personal Accident Insurance. David Lazarus of the Los Angeles Times reported on a Hertz car hire that went wrong in Hawaii.